FAQ
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Payments
At Checkout, it will ask you to pay
with PayPal. For those of you who don’t have a PayPal account do not
worry, you can still pay with your Credit/Debit card at check out. Just
click “Pay with PayPal”. It will then direct you to a new PayPal Tab.
Then under the “Log In” there will be a button that says “Pay with
Credit or Visa Debit Card”. Click on that and it will allow you to pay
with your debit or credit card!
Refunds/Returns
If you would like to refund or cancel your order for your "Entry Pass", refunds are gladly accepted. You have 15 Days from order date to request a refund. Any request after the 15 Day period, will not be accepted. Refunds will be initiated within 3 business days of receiving an email confirmation. It may then take up to 15 business days for the refund to process.
This includes processing times for credit card companies, international bank transfers, Shopify Payments etc.
You may request a full refund of an order if it has not yet been fulfilled (please read more information about cancellations and returns.